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Medicare is a federal health insurance program established by Congress in 1965 to provide health care insurance for seniors and people with disabilities (added in 1972). The Medicare program has two components, Part A and Part B. Part A provides coverage for services from institutional providers such as hospitals and skilled nursing facilities. Part B provides coverage for services from physicians, non-physician practitioners, laboratories and suppliers.

System Alerts

Caution TrailBlazer Alerts Web page - providers should visit this page often for announcements regarding the status of the Part A FISS and Part B MCS systems, claims transmission errors, payment delays, remittance advice and check issues, etc. 
 
Current Status:  Caution - Part A Colorado/New Mexico/Texas. Please view the Alerts Web page for recent issue regarding November 19 and 20, 2008, ERA delay. Updated November 21, 2008 - 11:30 a.m.

Hot Topics

2009 Medicare Fee Schedule - The 2009 Medicare Physician Fee Schedule is now available on the TrailBlazer Web site at: 
 

Update – New Electronic Part B Claims Fax Documentation Number - The fax number for submitting documentation for electronic claims has changed. The new numbers are: 
 
Colorado, New Mexico, Oklahoma and Texas: (469) 372-0521
Virginia: (469) 372-0520 
 
On November 15, 2008, the old fax number will be disconnected and faxes will no longer be accepted through the old number. Providers who use the old fax number should immediately begin using the new fax number. http://www.trailblazerhealth.com/Tools/Notices.aspx?DomainID=1&id=12679

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Emergency Preparedness - As a consequence of Hurricane Ike and its impact on the state of Texas, it was determined after consultation with public health officials that a public health emergency exists and has existed since September 7, 2008, in the state of Texas.
 
As a consequence of Hurricane Gustav and its impact on the states of Louisiana, Texas, Mississippi and Alabama, it was determined after consultation with public health officials that a public health emergency exists and has existed in the states of Louisiana and Texas since August 27, 2008, in the state of Mississippi since August 28, 2008, and in the state of Alabama since August 29, 2008. Providers should visit the CMS Web site for updated information and questions and answers concerning Hurricane Gustav and Ike. http://www.cms.hhs.gov/Emergency/02_Hurricanes.asp 
 

 

Customer Service

Customer Service - Indian Health
TTY: (877) 566-9163
Provider Contact Center: (866) 448-5894
IVR: (877) 567-9230
Note: The TTY phone numbers are for hearing impaired callers only.
Hours: 8 a.m. - 4 p.m. (all service areas)
Customer Service - Medicare Part A J4
TTY: (866) 566-9163
Provider Contact Center: (866) 640-9202
IVR: (877) 567-9230
Note: The TTY phone number is for hearing impaired callers only.
Hours: 8 a.m - 4 p.m. (all service areas)
Applies to: Colorado, New Mexico, Oklahoma, Texas
Customer Service - Medicare Part B J4
TTY: (866) 566-9163
Provider Contact Center: (866) 280-6520
IVR: (877) 567-9230
Note: The TTY phone numbers are for hearing impaired callers only.
Hours: 8 a.m. - 4 p.m. (all service areas)
Applies to: Colorado, New Mexico, Oklahoma, Texas
Customer Service - Medicare Part B Virginia
TTY: (877) 279-2662
Provider Contact Center: (866) 717-0010
IVR: (866) 502-9049
Note: The TTY phone numbers are for hearing impaired callers only. Hours: 8 a.m. - 4 p.m. (all service areas)

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Visit the Program Safeguard Contractor for our Medicare Part A and Medicare Part B areas.