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Making Sen$e of Medicare

 
For the latest CERT and educational tips and information, please click the links below.
  • The beginning of the year is a crucial time to verify patient eligibility information. Obtaining this information can be challenging; therefore, providers are encouraged to use these helpful tips to verify the information needed to submit claims correctly the first time.
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Customer Service

Customer Service - Indian Health
IVR: (877) 567-9230
Provider Contact Center: (866) 448-5894
TTY: (877) 566-9163
Beneficiary Contact Center: (800) 633-4227
Note: The TTY phone numbers are for hearing impaired callers only.
Hours: 8 a.m. - 4 p.m. (all service areas)
Customer Service - Medicare Part A J4
IVR: (877) 567-9230
Provider Contact Center: (866) 640-9202
TTY: (866) 566-9163
Beneficiary Contact Center: (800) 633-4227
Note: The TTY phone number is for hearing impaired callers only.
Hours: 8 a.m - 4 p.m. (all service areas)
Applies to: Colorado, New Mexico, Oklahoma, Texas
Customer Service - Medicare Part B J4
IVR: (877) 567-9230
Provider Contact Center: (866) 280-6520
TTY: (866) 566-9163
Beneficiary Contact Center: (800) 633-4227
Note: The TTY phone numbers are for hearing impaired callers only.
Hours: 8 a.m. - 4 p.m. (all service areas)
Applies to: Colorado, New Mexico, Oklahoma, Texas
Customer Service - Medicare Part B Virginia
IVR: (866) 502-9049
Provider Contact Center: (866) 717-0010
TTY: (877) 279-2662
Beneficiary Contact Center: (800) 633-4227
Note: The TTY phone numbers are for hearing impaired callers only.
Hours: 8 a.m. - 4 p.m. (all service areas)
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